Sr/Assistant Manager, Nursing Service

About Us

Tan ​Tock Seng Hospital (TTSH), an anchor hospital of NHG Health, is one of Singapore's largest and pioneering multidisciplinary hospitals, with a dedicated healthcare team of over 11,000. We operate more than 2,000 beds and provide care across more than 60 clinical disciplines.

Responsibilities / What You will Do:

Administrative Service

• Guide inpatient teams on infectious disease incident reporting (e.g., COVID-19).
• Coordinate investigations and follow-up actions for infectious disease exposures and outbreaks with relevant departments and stakeholders.
• Support incident escalation, outbreak management, and implementation of infection control measures.
• Maintain records and reports related to infectious disease incidents, patient movements, and investigation findings.
• Assist inpatient operations in resource planning, supply management, and operational communications during infectious disease events.

Management and Leadership

• Acts as a resource person and role model to inpatient Patient Service Associates (PSA).
• Provide coaching, feedback, and support for PSA performance and development.
• Co-leads with Unit Nurse Managers in PSAs development, creating enthusiasm and passion for cooperate values.
• Co-manages with Unit Nurse Managers in PSAs retention strategies.
• Foster innovation and continuous improvement to enhance patient experience, staff satisfaction, and operational efficiency.

General Administration & Operations

• Coordinate initiatives to streamline workflows and improve processes.
• Support project management, care transformation, and role redesign activities.
• Act as liaison with internal stakeholders on administrative matters.
• Organize departmental events, meetings, and activities.
• Manage incoming and outgoing correspondence.
• Support departmental reporting, audits, training, and performance monitoring.
• Maintain administrative support during Hospital System downtime.
• Perform other duties as assigned by the Supervisor.

Requirements / What We're Looking For:

• Degree in any discipline.
• Minimum 2-3 years’ relevant work experience.
• Good administrative skills, meticulous and able to multi-task multiple assigned portfolios.
• Experience with practical aspects of hospital operations is an added advantage.
• A team player, ability to exercise initiative, manage pressure and work independently in a fast-paced environment.
• Strong project management skills will be an advantage
• Proactive individuals with strong communication skills are essential

Adding Years of Healthy Life Through Life Changing Careers, Where Passion Meets Purpose.