Sr MRO Assistant
Position: Sr MRO Assistant
Department: Data Science Office
Join us in Adding Years of Healthy Life Through Life-Changing Careers, Where Passion Meets Purpose. Make a meaningful difference whilst growing in a supportive environment that nurtures your wellbeing and career aspirations
Job Description
The Medical Records Office Associate Executive handles MRO common mailbox emails, medical report applications, data reporting, administrative duties, and supports department projects.
Job Responsibilities:
• Manage emails effectively and efficiently, phone calls, and walk-in services related to medical report applications and enquiries.
• Extract data for reporting.
• Communicate effectively with patients and external stakeholders
• Demonstrate strong written and verbal communication skills
• Participate actively in innovation and automation projects
• Undertake other work assignments given by Reporting Officer
Requirements:
Competency
- Demonstrate proficiency in verbal and written communication skills.
- Communicate confidently with internal and external stakeholders through email, phone calls and face-to-face interactions.
Educational and Professional Requirements
- Hold a minimum Diploma qualification or possess relevant work experience.
- Demonstrate proficiency with Microsoft Office applications; experience in IT projects is an advantage
About IMH:
The Institute of Mental Health (IMH) in Singapore, established in 1928, is a premier 2,000-bed psychiatric hospital nestled in Buangkok Green Medical Park, providing comprehensive mental health services across 50 inpatient wards and 7 outpatient clinics, while also playing a pivotal role in training the next generation of mental health professionals through the NHG-AHPL Residency Programme and collaborations with local academic institutions.