Sr Executive

About This Role

In this role, you will execute risk management plans for medico-legal cases and clinical complaints to ensure effective resolution for the organisation, while also supporting the implementation of clinical risk management plans in the hospital. This is a meaningful opportunity to contribute to patient safety and clinical governance at one of Singapore's most forward-thinking healthcare institutions.

Key Responsibilities

• Manage medico-legal cases and clinical complaints in an effective manner and ensure amicable resolution for the organisation.
• Manage the claims process and coordinate the renewal and administration of medical malpractice coverage for the organisation.
• Work with risk and process owners across departments to ensure medico-legal and clinical risks are prioritised, mitigated, monitored, managed, and escalated in a timely manner.
• Execute and support the implementation of clinical risk management plans and framework for the organisation.
• Execute and support capability building efforts (e.g. training) in the areas of conflict resolution, clinical risk management, and patient safety.
• Provide secretariat support for steering committees or Quality Assurance Committees.
• Participate in assigned projects or events.

Required Qualifications

• Good degree from a recognised university.
• Good planning and organisational skills, with a strong ability to analyse and process data or information; strong interpersonal and communication skills; meticulous, proactive, and independent; a good team player; and proficient in MS Office applications.

Preferred Qualifications

• At least 2 years of relevant experience in the management of medico-legal and clinical complaints, or risk management.
• Working experience in healthcare or a similar industry.
• Fresh graduates with a positive mind-set are welcome to apply.