Sr Executive / Asst Manager, Division of Informatics & Data (Contract)

Institution:  Tan Tock Seng Hospital
Family Group:  Administration

About the Role

Join the Division of Informatics & Data (DID) and play a key role in shaping TTSH's digital future. You will work at the intersection of digital transformation, informatics, data governance and organisational change, partnering with clinical, operational and corporate stakeholders to drive initiatives that improve patient care, operational excellence and data-driven decision-making across the hospital.

 

Challenges

Your Key Responsibilities Include:

  • Support the planning, implementation and continuous improvement of digital, informatics and data initiatives across the hospital.
  • Manage the Digital Concierge platform, including the coordination, triage and governance of requests relating to digital solutions, data access, analytics and informatics services.
  • Engage stakeholders to understand business needs, facilitate data and information requests, and support the delivery of effective and sustainable solutions.
  • Support project delivery activities, including requirements gathering, workflow analysis, solution evaluation, implementation planning, project documentation and stakeholder communications.
  • Develop, review and maintain policies, standards and governance frameworks relating to data, information management and digital systems, ensuring compliance with organisational and national requirements.
  • Support institutional data governance efforts, including data access, sharing, stewardship and the responsible use of data assets.
  • Assist in change management, communications, training and capability-building initiatives to strengthen digital, informatics and data literacy across the organisation.
  • Support the Chief Data Officer (iCDO) in advancing TTSH's data strategy and fostering greater use of data, analytics and insights to improve decision-making and outcomes.
  • Collaborate with stakeholders across TTSH, NHG, Synapxe and other healthcare institutions on strategic digital, informatics and data initiatives.
  • Provide secretariat support to committees, steering groups, governance forums and project workgroups.

Requirements

  • Degree in Information Management, Information Systems, Health Informatics, Business, Healthcare Administration, Communications, or a related discipline.
  • 3 to 5 years of relevant experience in digital transformation, informatics, data governance, healthcare operations, policy development, or project management.
  • Good understanding of data governance, regulatory requirements, and frameworks related to information and data use, sharing, and protection.
  • Experience in project delivery, process improvement, workflow optimisation, and engaging stakeholders across different levels of the organisation.
  • Strong problem-solving, communication, and organisational abilities, with the capability to manage multiple priorities independently and collaboratively.
  • Professional certifications in Health Informatics, Project Management (e.g. PMP), Change Management or related disciplines will be an added advantage.