Sr Executive, HRIS Temp
About Us
We are a dedicated healthcare provider committed to delivering high-quality, patient-centered care. Our team of professionals works collaboratively to ensure operational excellence and compassionate service. As part of NHG’s commitment to digital transformation and operational excellence in HR, we are seeking a highly experienced and driven Senior Project Manager to lead strategic initiatives within Group HRIS.
Job Summary
As an HRIS Support Executive, you will be the first point of contact for HR users, triaging enquiries between HR Shared Services (HRSS) and HRIS, and providing administrative support to the Group HRIS team.
Key Responsibilities
1st-Level Issue Triage (HRSS ↔ HRIS)
- Receive and log HR user enquiries; determine whether the issue belongs to process/data/system/config)
- Route issues to the right team member and follow up until resolved
- Provide basic guidance to HR users on common system-related
Administrative Support
- Take minutes of meetings (Weekly Team Lead Meetings, project meetings) and circulate action items
- Coordinate meeting schedules and book meeting rooms
- Provide ad hoc administrative support as needed.
Continuous Improvement & Documentation
- Spot recurring issues or process gaps surfacing from BAU and CR patterns and propose configuration or process improvements.
- Maintain and improve SOPs, user guides, and configuration documentation for the owned module to support consistent institution-wide usage.
Qualifications & Experience
- Strong administrative and organizational skills
- Fast learner, comfortable picking up new systems (SuccessFactors) with guidance
- Good communication skills to liaise between HRSS and HRIS stakeholders
- Prior HR or shared services experience is a plus but not mandatory.