Sr Asst Manager, Innovation Research & Implementation Support

JOB SUMMARY

We are seeking a motivated and detail-oriented individual to support the Clinical Research & Innovation Office (CRIO) in advancing healthcare transformation through research and innovation implementation. The successful candidate will support the Innovation and Research Implementation Support (IRIS) unit by providing operational coordination and administrative support to facilitate the implementation of research and innovation projects within clinical care settings. In addition, the role will provide data coordination and basic data management support to enable project tracking, reporting, and compliance with institutional data governance requirements.

MAIN DUTIES AND RESPONSIBILITIES

SPECIFIC (80%)

1. Innovation and Research Implementation Support (IRIS)

1. Project Coordination & Implementation Support

• Support the coordination and administrative support for research and innovation projects under IRIS by working closely with clinical teams and internal stakeholders
• Assist in the development and documentation of implementation plans, timelines, and deliverables

2. Grant & Resource Coordination

• Support the identification of relevant grant opportunities and assist teams with administrative aspects of grant preparation
• Coordinate submission timelines, documentation, and internal review processes

3. Process Mapping & Workflow Support

• Assist in mapping project workflows and identifying key institutional processes (e.g. approvals, onboarding requirements)
• Liaise with stakeholders to facilitate smooth navigation of institutional procedures

4. Data Tracking & Reporting

• Maintain and update project tracking databases, including key milestones, outputs, and outcomes
• Support the collation of data for reporting purposes, including basic analysis of project metrics and performance indicators
• Assist in preparing regular reports and dashboards to monitor progress and implementation outcomes

5. Documentation & Knowledge Management

• Consolidate project documentation, templates, and learning points
• Support the development of a repository of best practices and implementation resource
• Support the preparation of communication materials, including reports, presentations, and success stories

6. Stakeholder Engagement & Coordination

• Provide administrative and logistical support for meetings, workshops, and knowledge-sharing sessions, such as coordinating meetings, preparing materials, and documenting discussions for internal committees or working groups
• Coordinate communications across stakeholders involved in IRIS initiatives

2. Data Coordination & Support

1. Data Request Review & Coordination

• Support the review and tracking of data requests from institutional researchers and internal stakeholders.
• Check submissions for completeness and compliance with approved protocols and governance requirements.
• Liaise with researchers, data owners, and relevant offices (e.g. research administration, IRB) to clarify requests and timelines.

2. Data Handling & De-identification

• Assist with de-identification and anonymisation of datasets in accordance with institutional policies and local regulations.

3. Data Extraction & Reporting

• Perform basic data extraction from electronic health record systems based on standard operating procedures
• Prepare Excel-based reports, summaries, and tables to support research administrative purposes

GENERAL (20%)

• Support the implementation of institutional initiatives that strengthen research infrastructure and research governance.
• Contribute to the development and improvement of research policies, guidelines, and operational workflows.
• Participate in institutional committees, workgroups, or taskforces related to research development and governance where required.
• Perform other duties as assigned to support the mission and objectives of the research office.

JOB REQUIREMENTS

•  Bachelor’s degree in Life Sciences, Public Health, Health Services Research, or a related healthcare discipline
• At least 2–4 years of relevant experience in healthcare administration, research support, data support, or project management
• Experience working with clinicians, researchers, or within a hospital, including handling queries and requests from multiple stakeholders will be advantageous
• Strong coordination and organisational skills, with the ability to manage multiple tasks and timelines
• Proficiency in Microsoft Excel and basic data handling
• Ability to collate, organise, and present data in a clear and structured manner
• Basic understanding of clinical research processes, data governance, or healthcare operations is advantageous
• Good communication and stakeholder management skills
• Detail-oriented with strong documentation and administrative capabilities
• Ability to work collaboratively in a fast-paced, multidisciplinary environment