Senior Medical Social Worker

1. Clinical - Casework & Counselling (70%)

Providing end to end person-centered case management and counselling support and appropriate level of care through assessment, care planning and interventions, and evaluation of care:

• Engage patients and their significant others in a therapeutic manner to identify and understand their presenting problems and needs. Various modes of engagement such as via face-to face interview, phone interview or field visit may be used
• Apply advanced social work theories and professional knowledge and skills to conduct bio-psychosocial assessment, set goal(s) and formulate care plan(s) with the patients and their significant others
• Manage complex cases (crisis intervention for family violence and suicide cases)  in consultation with clinical supervisor
• Develop professional knowledge and skills in clinical specialties. Eg. Dementia, Mental Health, ACP
• Collaborate with multidisciplinary team members through case discussions and active participations at MDTs
• Initiate referrals to appropriate community partners to mobilise resources to meet the multifaceted needs of the patients and their family members
• Adopt Case Master Action Plan developed by MSF in collaboration with community partners where relevant
• Timely documentations in the NeMSW and EMR systems
• Conduct timely case reviews and appropriate termination of cases
• Manage service workflow and utilisations

(Refer to: National Social Work Competency Framework – Understanding the Roles and Competencies of Medical Social Workers; Singapore Association of Social Workers Code of Professional Ethics) 

2. Administrative (30%)

• Provide clinical supervision and coaching sessions for junior MSW
• Assist MSS-In-charge in administrative duties and provide reports as required
• Conduct internal/public talks and trainings on topics relevant to medical social work
• Participate/ lead  in departmental projects
• Engage in continuing professional education activities
• Participate in quality improvement and research projects at department/clinic level
• Involve in internal or external professional committees and workgroups
• Undertake social work undergraduates for academic teaching and supervision
• Perform CARE Officer duties during civil emergencies

3. Perform any other duties as assigned by the Principal MSW, MSS-In-Charge, Manager (Allied Health), Clinician Leaders and Management of Clinical Services