Senior Executive, Finance
1. Bank Reconciliation Management
• Identify and resolve bank reconciliation discrepancies across all 10 Polyclinic locations for patients' collections via payment modes (NETS/Credit Card/AXS/Internet Banking/PayNow)
• Conduct thorough analysis of daily transaction records and investigate variances between bank statements and system records
2. Financial Reporting and Data Management
• Generate and compile comprehensive weekly financial reports from banks, kiosk and PSSB system
• Extract data from multiple sources and perform data validation and quality checks to ensure accuracy
3. Month-End Closing Support
• Assist with month-end closing activities and procedures including preparation of Journal Vouchers for bank receipts and reclassification between General Ledger accounts
• Support the month-end close process by reviewing accruals, validating account balances, and preparing supporting documentation
• Ensure compliance with accounting standards and coordinate with various departments to gather necessary information
4. Payment Processing and Template Management
• Prepare upload templates for patients' excess payments via NETS/PayNow for upload into billing systems
• Format data according to system requirements and validate payment information for accuracy
• Monitor upload success rates and troubleshoot any technical issues that arise during the process
5. Customer Service and Communication Management
• Address clinics' and patients' email queries regarding payments, providing timely and accurate responses
• Provide prompt updates to shared Excel files with clinics, track outstanding items, and follow up systematically with clinics on records pending their actions
6. System Support and Technical Coordination
• Assist in raising tickets when encountering issues with NBS/PSSB systems and liaise with IT vendors to resolve discrepancies due to systemic issues
• Track resolution progress and ensure proper testing of fixes before implementation
• Maintain a log of system issues and resolutions for future reference and process improvement initiatives
7. Additional Responsibilities
• Handle additional financial and administrative tasks as assigned, including ad-hoc reporting and process improvement initiatives