Senior Associate

You will provide support to Pharmacy Services Centre by performing administrative duties related to billing and operations, managing billing queries and ensuring timely medication order fulfilment.

Job Responsibilities

• Perform pharmacy billing and administrative operations, including client financial updates, generate, review, and billing reports in a timely manner
• Investigate and resolve billing discrepancies and handle billing enquiries
• Support medication order fulfilment and delivery operations and invoice verification.
• Coordinate delivery schedules and liaise with courier service providers
• Oversee archival of prescriptions and billing-related documents
• Attend to visitors, manage online order collections, and assist with retail promotions
• Support office maintenance coordination and workplace improvement initiatives
• Perform other duties as assigned by the Reporting Officer

Job Requirements

• GCE ‘O’ Level with at least 2 years of relevant administrative experience
• Strong service orientation with good interpersonal and communication skills
• Meticulous, well-organised, and detail-oriented
• Able to work independently and collaboratively in a team
• Self-motivated with a strong sense of responsibility