Senior Assistant Manager / Manager (Planning & Governance)

The HealthCity Novena (HCN) Master Plan was developed by Tan Tock Seng Hospital (TTSH), the flagship tertiary hospital of NHG Health, to transform the 17-hectare campus into Singapore's premier integrated hub for healthcare, education, and research - anchored in the vision of advancing patient-centric care for the 1.5 million residents of Central and North Singapore.

Following the successful delivery of Phase 1, Phase 2 was launched on 9 September 2025 and marks the critical intensification of the campus. Phase 2 is anchored by two flagship developments: the new TTSH Medical Tower and the operationalization of the TTSH Pavilion.

The hallmark of Phase 2, the TTSH Medical Tower will add approximately 600 acute beds, significantly strengthening TTSH's healthcare capacity for high-intensity, specialist care. It will house an expanded Emergency Department, additional operating theatres, and procedural suites, and specialist outpatient clinics, all purpose-designed to advance frailty-ready and technology-enabled care.

In addition, to sustain full operational continuity throughout construction, the former Pavilion wards on campus have been transformed and reactivated as the TTSH Pavilion - a modernized facility comprising specialist clinics, laboratories, and offices.

THE ROLE

You will provide secretariat and governance support for the Medical Tower's key decision-making platforms, including the Hospital Planning Committee (HPC), Hospital Management Committee (HMC), and associated workgroups. You are responsible for ensuring that all secretariat material is technically accurate, strategically coherent, and meets the standards required for institutional and Ministry-level approvals.

KEY RESPONSIBILITIES

1.  Strategic Governance & Secretariat Management

• Manage the end-to-end secretariat process for high-level committees and steering forums, including agenda-setting, coordination with content leads for content inputs, and ensuring papers are prepared and reviewed ahead of CEO and Director sign-off.
• Maintain the governance calendar across all committees and workgroups, ensuring that submission deadlines, review cycles, and approval timelines are met without exception.
• Support the continuous improvement of governance processes, documentation standards, and institutional reporting frameworks.

2.  Content Development & Minutes

• Distil complex technical and clinical discussions from committee meetings and workgroups into concise, accurate minutes, executive summaries, and action trackers.
• Draft high-quality board and management papers that translate project developments, risks, and decisions into clear, well-structured narratives for senior institutional and Ministry audiences.
• Ensure all written outputs meet the institutional standards required for CEO, Board, MOH, and MOHH review.

3.  Approval & Submission Management

• Coordinate the drafting and timely submission of approval papers to MOH, MOF, MOHH, and Cluster Board.
• Ensure all justifications for capital grants, budget variations, or policy shifts are documented with data-driven rigour and positioned for the appropriate approval authority.
• Maintain a complete and audit-ready record of all submissions, approvals, and outstanding decisions.

4.  Action Tracking & Follow-Up

• Maintain a forensic record of all decisions and action items arising from project huddles and committee meetings.
• Proactively follow up with content leads to ensure action items are closed before the next reporting cycle, escalating unresolved items to leadership where necessary.
• Produce regular governance dashboards and status updates that give leadership a clear, real-time view of decision pipeline and outstanding approvals.

REQUIREMENTS

• Degree in Healthcare Administration, Business, Communications, or a related field.
• At least 5-8 years of experience in a secretariat, governance, or institutional planning role, ideally within a large healthcare institution or public sector infrastructure project.
• Exceptional writing skills - able to produce high-quality minutes, board papers, and executive summaries to tight deadlines and at a standard fit for Ministry-level submission.
• Strong organisational skills with the ability to manage multiple governance timelines and competing priorities simultaneously.
• High degree of interpersonal skill and professional discretion, with the ability to liaise effectively with Senior Management, Clinical Heads, and Ministry representatives.
• Meticulous attention to accuracy - in documentation, in follow-through, and in version control.