Senior / Assistant Manager (12mth Contract)

Responsibilities

Accounts Receivable & Collections

1. Manage end‑to‑end billing and accounts receivable processes, ensuring compliance with organisational policies and statutory requirements.
2. Ensure accurate and timely issuance of invoices in accordance with established billing procedures.
3. Prepare and post journal entries related to receivables, collections, and revenue transactions.
4. Maintain accurate records of receipts, refunds, and customer accounts.
5. Perform income, customer account, and bank reconciliations to ensure accuracy and completeness.
6. Administer monthly revenue accruals and revenue recognition.
7. Prepare bad debt provisions where applicable.
8. Maintain and update the customer master database.
9. Monitor outstanding receivables and follow up with customers and internal stakeholders on collections.
10. Liaise with customers and relevant departments to resolve billing, collection, or reconciliation discrepancies.
11. Review existing credit control and billing processes and recommend improvements to enhance efficiency.
12. Perform reconciliation to ensure the completeness and accuracy of daily GL interfaces from National Billing System (NBS) / EASIPOS.

Month‑End and Year‑End Closing

1. Prepare and post month‑end accounting entries, including AR and revenue‑related journals.
2. Ensure bank and AR clearing accounts are reconciled and cleared as part of month‑end closing.
3. Prepare and update monthly AR ageing reports and actively follow up on overdue balances.
4. Assist in the preparation and submission of financial reports to MOHH and other government agencies
5. Support monthly variance analysis between actuals and budget / projections..
6. Assist in monitoring monthly revenue performance to ensure accuracy, completeness, and timeliness.

Automation & Process Improvement (PRA / Macro / Digitalisation)

1. Identify opportunities to automate AR, billing, reconciliation, and reporting processes to improve efficiency and controls.
2. Develop and implement automation solutions using tools such as Excel macros, power Query, Power Automate or PRA platforms.
3. Streamline manual workflows to reduce processing time, minimise errors, and enhance data accuracy.
4. Collaborate with Finance and IT teams to improve system interfaces, data integration, and process flow.
5. Design and maintain automated reports and dashboards for AR monitoring and management reporting.
6. Document workflows, automation logic and user guides to ensure sustainability, governance and knowledge transfer.

Other Responsibilities

1. Review and implement Standard Operating Procedure (SOPs) and Work Instructions (Wis) for finance operations as and when required.
2. Support National Billing System (NBS) and other system implementation, enhancement, or upgrade projects.
3. Support internal and external audits, including preparation of supporting schedules and documentation.
4. Perform other duties as assigned by the Reporting Officer.

Job Requirements

1. Degree in Accountancy, Finance, or a related discipline.
2. Minimum 2-4 years of relevant experience in Accounts Receivable, billing and/or financial accounting.
3. Experience in healthcare or public sector environment will be an advantage.
4. Good understanding of finance systems and processes, including financial reconciliations, month-end closing, reporting, and proper accounting treatment, particularly in Accounts Payables and Accounts Receivables management.
5. Proficiency in Microsoft Excel (e.g. Pivot & vLookup) and PowerPoint.
6. Experience with ERP or billing systems (e.g. SAP, Oracle or healthcare billing system such as NBS, iPharm).
7. Strong analytical and problem-solving skills with attention to detail.
8. Able to work independently and meet tight deadlines in a fast-paced environment.
9. Proactive, with a continuous improvement mindset.
10. Demonstrates a high level of integrity, accountability, and ownership of work.
11. Strong organisational and time management skills with the ability to multitask and prioritise effectively.
12. Experience in process automation using tools such as Excel Macros / VBA, Power Query / Power Pivot, Power Automate or other RPA tools, will be highly advantageous.
13. Ability to identify opportunities for process improvement and digitalisation.
14. Experience in developing automated reports, dashboards or workflows is an advantage.