Senior Assistant Manager, Grants & Innovation Office (1 Year Contract)

Join our mission to catalyse healthcare transformation through strategic grant management, impactful collaborations, and innovation-led change!

About CHI
The Centre for Healthcare Innovation (CHI) is committed to catalysing and driving innovation for systems change in healthcare, thereby adding years of healthy life to the community. Formed in 2016 on the foundation of co-learning and collaboration, CHI has built a dynamic network of like-minded local and international partners dedicated to fostering innovation, creating thought leadership, and co-building initiatives to instil and embed a culture of innovation within healthcare.

To effect change from the grassroots to the system level, CHI acts as a vehicle to deliver impactful programmes to enable health and social change, enhance value and forge a sustainable healthcare system. Through meaningful and impactful collaborations, we will meet current and future healthcare challenges through innovative and value-driven care delivery to the populations we serve.

Our Grants & Innovation Office (GIO) plays a pivotal role in empowering healthcare transformation by funding, coordinating, and scaling high-impact innovations across institutions. We drive strategic alignment between innovation efforts and national healthcare priorities, ensuring value, sustainability, and improved health outcomes for the population we serve.

We are seeking a highly organised and proactive Senior Assistant Manager to join our CHI GIO team. In this role, you will be instrumental in administering health innovation funding schemes, managing grant operations, and supporting the design and implementation of programmes that foster a strong culture of innovation. You will work closely with stakeholders across the public healthcare system (e.g. MOH, Healthcare Clusters, Funder etc) to align innovation initiatives with strategic funding goals and national priorities. This is a unique opportunity to contribute to healthcare transformation through structured innovation funding, strategic governance, and meaningful partnerships.

Your key responsibilities include:

• Management of NTF HIP Scheme
  1. Preparation:
     1. To participate and contribute to the design of the scheme format, theme (national healthcare priorities, including TTSH and NHG Health key interest areas) and timeline within the scope and objective of NTF HIP for grant approval.
     2. To ensure the scheme does not duplicate or overlap with other existing grant schemes within NHG Health and national schemes.
     3. To support in ensuring the appropriate funding model, balancing between financial risks and administrative ease, and ensured it is in alignment to what NTF HIP can support.
     4. To perform procedure to ensure all key documentation and records (i.e. SOPs, grant applications, evaluations, recommendations, approvals, amendment request and reports) are being properly maintained for the minimum retention period and in compliance with Personal Data Protection Act (PDPA).
     5. To invite and brief the relevant stakeholders (e.g. Management Committee, Reviewers, Funders, Partners) about NTF HIP.
     6. To arrange and support regular update meetings to the CHI and TTSH senior management and funders.

• 2. Application:
     1. To implement the open call following a standardised application process to ensure a fair comparison of applications and an objective transparent assessment of applicants’ capabilities and project feasibility against the programme criteria.
     2. To ensure the intended objectives of the NTF Scheme are met.
     3. To coordinate with the other NHG Health institutions/ offices for a sychronised procedure to clearly communicate the accurate eligibility and evaluation criteria to all potential applicants.
     4. To manage the communication with applicants, including acknowledging their submissions, communicating request for clarifications, addressing queries and announcing results.
     5. To work with CHI and TTSH communication teams to draft EDMs and and implement publicity plans.

• 3. Evaluation, Approval and Award:
     1. To implement a fair and consistent process, guideline and documentation for evaluating applicants against the established eligibility criteria (e.g. innovativeness, system-wide impact, cost-effectiveness etc).
     2. To execute and ensure a rigorousness of the selection process, including application review (i.e. eligibility checks/ screening etc), evaluation, shortlisting and final selection.
     3. To organise and support the deliberation meetings of the Review Panel and CHI/ TTSH Management Committee by providing necessary secretarial support to ensure a fair and transparent process.
     4. To timely announce the outcomes to all relevant stakeholders (e.g. Applicant, Funders etc).
     5. To execute and ensure the proper signing of funding agreement with clear terms established and project related document (i.e. progress/ final reports, amendment request forms, claim forms etc) in alignment with NTF HIP Scheme requirements.

• 4. Programme Monitoring and Closing:
     1. To implement project monitoring according to the approved procedures and guideline. This includes tracking timely progress/ final reports, meetings with presentations and/or site inspections used for performance and financial monitoring, and ensuring documentation of these activities are appropriately maintained.
     2. To implement and refine the procedure of project monitoring, to ensure that funding terms and conditions are met.
     3. To monitor progress and budget utilisation of funding, prepare management reports, and track performance and outcomes of fund for NTF HIP Scheme.
     4. To identify projects that are slipping behind schedule or that otherwise require additional oversight due to other factors that may have an adverse impact on the full achievement of the project scope (such as unforeseen impediments, or financial factors such as cost increases, particularly where the additional costs are unfunded), efforts should be made to implement plans together with the applicants to bring the progress back on track.
     5. To implement procedure to seek appropriate authority for deviations such as those relating to project’s scope, outcomes/ KPIs, timeline, and budget.
     6. To work with relevant CHI offices (i.e. CHI Evaluation Office) to review the outcome of the projects and to check the Return of Interest (ROI) submitted against the final report.

• 5. Claim:
     1. To implement and ensure that claims submitted are (a) accurate, (b) valid, (c) in accordance with the terms and conditions set out in the funding agreement, but not limited to, approved claimable items, approved budget, and qualifying period, (d) reasonable based on costs benchmarks and progress of the projects, such as milestone achieved or percentage completion, and (e) not duplicative.
     2. To implement and monitor that grants administered are correctly computed, disbursed in a timely manner and directly to the grantee via their institution.

• Stakeholder Coordination and Relationship Support
  1. To maintain relationships with internal and external stakeholders and partners involved in CHI grants and innovation initiatives, including MOH, NHIC, CHI@Campuses, CHI Offices (e.g. Digital Innovation Office, Kaizen Office, Academy Office), and CHI Collaborating Centres.
  2. To facilitate the transition of successful projects from adoption towards implementation and mainstreaming, by coordinating with relevant stakeholders, and to flag underperforming projects for review.

• Management of cluster wide innovation efforts
  1. To help to rally and consolidate NHG cluster’s innovation efforts, together with key stakeholders and partners such as those mentioned above.
  2. To demonstrate the effectiveness of the NTF HIP Scheme in achieving its objectives prior to expiration and that it will continue to be relevant and effective with in its proposed renewed programme.
  3. To support the transition of successful projects from POC and POV stages to wider implementation or stop unperforming pilots.

• General
  1. Act as the responsible member of the NHG Health staff and participate in important events such as fire safety drills and safety audits.
  2. Any other duties as assigned by CHI directors.

Requirements

• Bachelor’s degree in biomedical science, Public Health or relevant field.
• Preferably at least 3 years of relevant experience, particularly in grants and programme management/ administration in healthcare, and/or public sector funding.
• Prior experience or knowledge in healthcare innovation and/or hospital operations is preferred.
• Experience with regulatory and ethics review processes, or knowledge of quality assurance frameworks, will be advantageous.
• Strong analytical skills, with proficiency in tools like Excel for data analysis and reporting will be advantageous.
• Possess excellent communication, presentation, and interpersonal skills, both verbal and written, with a positive disposition and ability to engage with and maintain good relationships with diverse stakeholders.
• Strong organisational and time management skills, with a keen attention to details and the ability to prioritise workload managing and completing multiple tasks in a timely fashion.