Programme Manager

Institution:  National Healthcare Group Polyclinics
Family Group:  Administration

The Programme Manager will oversee the strategic establishment and operational development of the Family Medicine Academic Clinical Programme (FM ACP), ensuring alignment with organisational mission and strategic objectives. This role encompasses comprehensive programme management, stakeholder coordination, and operational excellence to drive the successful implementation and expansion of FM ACP initiatives. Key responsibilities include but are not limited to:

 

  • Strategic Programme Development: Lead the planning, and implementation of initiatives and events that advance the Programme's strategic objectives. Develop and continuously refine operational processes, including inter-institutional collaboration frameworks, to support sustainable programme establishment and expansion across multiple sites and partnerships.
  • Project Management and Coordination: Manage different project portfolios with multiple stakeholders, ensuring deliverables are met within established timelines and quality standards. Coordinate cross-functional teams and facilitate effective communication between internal departments and external partner organisations to maintain project momentum and address emerging challenges proactively.
  • Stakeholder Engagement and Collaboration: Serve as the primary liaison between diverse stakeholder groups, including academic institutions, healthcare providers, regulatory bodies, and funding organisations. Facilitate productive working relationships and ensure all parties remain aligned with Programme goals and deliverables.
  • Operational Excellence: Oversee ground-level project coordination, including logistical planning, resource allocation, and execution oversight.
  • Communications and Outreach: Design and execute strategic communications plans and publicity initiatives, both independently and in coordination with major institutional events. Manage the Programme's external profile and ensure consistent messaging across all stakeholder communications.
  • Financial Management: Administer Programme budgets and funding streams, including procurement activities, and implementing robust financial tracking systems. Ensure optimal resource utilisation whilst maintaining compliance with all financial governance requirements.
  • Performance Monitoring and Reporting: Establish and maintain monitoring frameworks to track Programme progress against key performance indicators. Coordinate regular review processes with project teams and stakeholders, preparing detailed reports, presentations, and supporting materials for leadership and external partners.
  • Regulatory and Compliance Support: Facilitate regulatory approvals and Institutional Review Board (IRB) processes for research components within the Programme portfolio. Ensure all activities maintain compliance with relevant regulatory frameworks and institutional policies.