Medical Social Worker

Position: Sr Medical Social Worker / Medical Social Worker

Department: Medical Social Work

Join us in Adding Years of Healthy Life Through Life-Changing Careers, Where Passion Meets Purpose. Make a meaningful difference whilst growing in a supportive environment that nurtures your wellbeing and career aspirations 

Job Description:

Medical Social Work (MSW) provides competent, evidence-informed psychiatric social work services with growing autonomy, applying broad theoretical knowledge and defined clinical skills to assess, plan, and deliver care. As a practitioner progressing from novice to intermediate level, the role consolidates clinical experience, exercises sound clinical judgment, and actively seeks new knowledge to enhance practice and contribute to service improvement. The MSW supports supervision or training of staff and students where appropriate, and may be entrusted with additional responsibilities in service delivery, resource management, and selected educator, researcher, or leadership functions to build capability and prepare for higher levels of practice.

Key Responsibilities

1. Clinical Practice and Improvement - Quality Care

1. Maintain consistent standards of care in clinical work and services.
2. Assist in clinical practice improvement or quality improvement activities/ projects

2. Clinical Practice and Improvement - Safe and Effective Care

1. Maintain zero harm to patient.
2. Fulfil minimum standard of clinical competency.
3. Contribute to care effectiveness e.g. documentation of outcomes.

3. Education: Clinical Supervision & Mentoring

1. Co-supervision/co-training of staff/AHP students.

4. Education: Facilitation of Education

1. Conduct health profession (e.g Dr, nurses, AHPs) education and/or training (i.e. inservice) to intra-department colleagues
2. Facilitate education (i.e. group sessions/ public forum/ workshops) to patients/ public.
3. Conduct health profession (e.g Dr, nurses, AHPs) education and/or training (i.e. workshops and seminars) with support.

5. Education: Planning, Development

1. Organize, coordinate and provide continuing education to colleagues with guidance.
2. Develop education resources (i.e. training manuals, patient handouts/education content) with guidance.
3. Review/ update curriculum and assessments for learners (i.e. students, AHP, HCPs) with guidance.

6. Research & Innovation: Update Knowledge In Practice

1. Apply and demonstrate evidence-based practice.
2. Critically evaluate current research literature and gaps and share with others.

7. Research & Innovation: Develop Research and Innovation

1. Participate in research and/or innovation (clinical transformation, care redesign) projects (i.e. study design/ data collection/ analysis).

8. Research & Innovation: Create and Communicate Evidence

1. Develop abstracts/ posters/ oral presentations with guidance.

9. Leadership & Management: Manage Services & Resources

1. Manage services and resources to achieve department/ institution strategic goals and outcome targets with guidance.

10. Leadership & Management: Collaboration & Communication

1. Co- lead department workgroups/ teams to deliver/ improve/ transform service and care to meet current and emerging needs.
2. Participate in department projects.

11. Leadership & Management: Plan, Influence & Lead Change

1. Manage information and data (i.e. service data, performance indicators) to identify gaps and potential areas of change with guidance.
2. Evaluate and present findings to the department to influence change with guidance.

GENERAL DUTIES AND RESPONSIBILITIES

1. To take on duties for CARE or Emergency Services duties when on call. 
2. To be involved in ad hoc projects as and when required

Tasks:

• Carry an assigned caseload of inpatient and outpatient cases within designated service areas.
• Maintain accurate and timely records of work done, in accordance with departmental and hospital documentation requirements.

• Attend to referrals and provide social work services, including:

a) Conducting psychosocial assessments for new admissions and referred cases.

b) Identifying psychosocial needs and following up on appropriate interventions and referrals under guidance where necessary.

c) Completing all required documentation in line with departmental and hospital policies.

d) Providing regular updates to the multidisciplinary treatment team through participation in daily ward or case discussions.

e) Conducting family psycho‑education sessions for caregivers of newly diagnosed patients and referred cases.

• Participate as a team member in one designated programme or service at the team level.
• Areas of involvement may include one of the following:

a) Charity Fund or Financial Assistance Programmes

b) Caregiver Services and Support Programmes

c) Group Work

d) Information and Referral Services

e) Crisis Workgroups

f) Networking and care Coordination Projects

• Carry out assigned tasks and responsibilities within the programme under the guidance of senior staff.

• Attend to complaints, feedback, or external enquiries related to cases handled, in consultation with supervisors as appropriate.

• Participate in training sessions, talks, or educational activities organised at the department or hospital levels to enhance professional knowledge and skills.

• Contribute to new services, programmes, or work improvement projects as a team member, supporting implementation and evaluation activities as assigned.

3. To take on duties for CARE or Emergency Services duties when on call. 
4. To be involved in ad hoc projects as and when required

Requirements:

Educational and Professional Requirements

1. Basic or Honours Degree in Social Work or Master in Counselling

About IMH:

The Institute of Mental Health (IMH) in Singapore, established in 1928, is a premier 2,000-bed psychiatric hospital nestled in Buangkok Green Medical Park, providing comprehensive mental health services across 50 inpatient wards and 7 outpatient clinics, while also playing a pivotal role in training the next generation of mental health professionals through the NHG-AHPL Residency Programme and collaborations with local academic institutions.