Sr Asst Manager/Manager, Clinical Standards & Improvement

Job Description

1. Coordinate the implementation, enhancement and maintenance of healthcare information systems and technology-enabled workflows for quality and clinical governance. Gather and analyse user requirements, facilitate stakeholder discussions and support system improvement initiatives. Coordinate project timelines, monitor deliverables and track implementation progress.
2. Analyse clinical quality and clinical governance related data to identify trends, risks and improvement opportunities.
3. Develop dashboards, reports and presentations to support organisational decision-making.
4. Supports training, change management and communication activities associated with system and process improvements.
5. Supports clinical incident reviews, risk assessments, quality improvement initiatives and the design of corresponding measures.
6. Supports the planning and implementation of selected department workplans and functions.

EDUCATION                      

• Degree in Healthcare, Business, Engineering or related disciplines.

EXPERIENCE

• At least 5-7 years of relevant, project management, systems implementation or basic data analytics experience.
• Experience working with information systems, digital transformation projects or operational improvement initiatives.
• Experience handling basic data analytics and reporting tools (e.g. Excel, Power BI, SQL or equivalent).
• Experience in healthcare is advantageous. 

Skills Required

• Project management and stakeholder engagement.
• Data analysis and visualisation.
• Strong interpersonal and communication skills, good stakeholder engagement and people management skills.
• Meticulous and proactive.
• Good decision making and problem-solving skills.