Manager, Clinical Education (P&OD)

JOB PURPOSE

The Manager for Clinical Education (P&OD), is responsible for the management, optimisation and delivery of Life Support Training, the Simulation and Clinical Training Centre (SCTC), and the Surgical Skills Lab (SSL) in WH.

The role ensures that these services and facilities are safe, reliable, well-governed, adequately resourced and responsive to organisational and clinical training needs. The Manager supports the Clinical Directors (Clinical Education), Chief (P&OD) and Assistant Director (P&OD) in implementing key initiatives that supports the clinical workforce development and training in WH.

MAJOR DUTIES & RESPONSIBILITIES

Specific
a. Life Support Training
Manage the Life Support Training service in partnership with the Life Support Training Committee, Programme Director and relevant clinical stakeholders.

i. Governance, Quality & Compliance
• Maintain appropriate governance, policies, standards and processes for Life Support Training, aligned with prevailing national resuscitation standards and organisational requirements.
• Ensure Life Support Training programmes meet relevant certification, quality and organisational requirements.
• Maintain appropriate training records and reporting to support governance, audit and organisational requirements.
• Review service issues and risks and work with relevant stakeholders on appropriate follow-up and improvements.

ii. Service Planning & Training Delivery 
• Plan and oversee Life Support Training to meet organisational workforce and operational requirements.
• Lead the team in coordinating the end-to-end delivery of on-site and external Life Support Training programmes. 
• Coordinate faculty, training facilities, equipment and resources required for programme delivery.
• Monitor training demand, capacity and certification requirements to ensure sufficient and timely training opportunities for staff.
• Review training processes and capacity and identify opportunities to improve service delivery.
• Manage resources and expenditure related to Life Support Training within approved plans and budgets.

iii. Faculty Development & Management
• Partner the Programme Director and clinical leads to maintain an adequate pool of appropriately qualified faculty.
• Coordinate faculty deployment to support programme requirements and continuity.
• Support faculty development, engagement and recognition initiatives.
• Identify faculty capacity requirements and work with relevant stakeholders to address gaps.

b. Management of Simulation and Clinical Training Centre and Surgical Skills Lab
Manage the SCTC and SSL to provide safe, reliable and well-supported environments for simulation, clinical and procedural skills training.

i. Facility Operations & Utilisation:
• Oversee the operations of SCTC and SSL, including the management of facility scheduling and utilisation, balancing programme requirements, training demand and available capacity.
• Maintain appropriate policies, processes and standards for facility booking, access and use.
• Work with educators, simulation faculty and clinical teams to understand training requirements and coordinate the necessary facility and operational support.
• Monitor utilisation and demand to optimise the use of facilities and identify future capacity requirements.
• Review operational workflows and user feedback to improve service delivery and user experience.

ii. Equipment & Resource Management
• Ensure simulation, clinical and surgical skills equipment and training resources are safe, functional and appropriately maintained.
• Oversee the procurement, maintenance, replacement and inventory of equipment and training resources.
• Coordinate with Facilities, Biomedical Engineering, and other relevant partners to maintain facility and equipment readiness.
• Manage relevant vendors and service providers supporting the facilities.
• Monitor expenditure and resource requirements within approved plans and budgets.
• Support new training programmes and modalities by coordinating the required facilities, equipment and operational arrangements.

iii. Surgical Skills Laboratory & Biological Specimen Management
• Ensure the SSL is appropriately set up and maintained to support procedural and surgical skills training. 
• Maintain appropriate policies, standard operating procedures and controls for the receipt, handling, storage, use and disposal of biological specimens used for training.
• Ensure activities involving biological specimens comply with applicable organisational, safety, infection prevention and regulatory requirements. 

General
a. Coordinate and support related projects under the department’s responsibility and undertake its related work working with internal and external stakeholders;
b. Work hand-in-hand with P&OD team to contribute to cross-cutting projects or organisation wide projects;
c. Perform any other duties as assigned by the Clinical Directors (Clinical Education), Chief (P&OD) and Assistant Director (P&OD). 

JOB REQUIREMENTS

Education / Training / Experience
i. Minimum Degree qualifications
ii. Preferably up at least 5 years of related experience in healthcare &/or education capacity
iii. At least 2-3 years managing a team 

Attributes
i. Able to communicate effectively at all levels with good interpersonal skills  
ii. Good supervisory and management skills  
iii. Possess a good command of the English language, both written and spoken  
iv. Possess good people skills 
v. IT / Tech Savvy, with experience in handling on-line learning or LMS 
vi. Data savvy and proficient with systems 
vii. Able to multi-task and manage projects
viii. Comfortable in working in an environment that handles bio-specimen
ix. Able to work in a fast-paced start-up like environment