Deputy Director, Culture Transformation

Job Title: Deputy Director – One NHG Culture Transformation

Location: NHG

Job Type: Full-Time

Job Summary

• Be the cluster’s project manager for One NHG Culture Transformation to ensure cluster culture transformation initiatives and efforts are planned, executed, tracked and sustained.
• Provide guidance, plan, monitor and manage funding and resources of One NHG Culture Transformation Project at cluster level
• Be the point of contact for institutions’ culture implementation lead for alignment and synergy within NHG for the One NHG Culture Transformation project.

Key Responsibilities

• Project Planning and Execution
• Develop and execute project plans for cultural transformation initiatives, from inception to completion, ensuring alignment within NHG and between NHG institutions.
• Collaborate with senior leadership and cross-functional teams to set project objectives, milestones, and deliverables that reinforce our cultural beliefs and achieve our R2 results.
• Support NHG’s Culture Transformation Steering Committee as secretariat.
• Stakeholder Engagement and Communication
• Establish strong partnership with engaged consultants to deliver on project objectives.
• Establish strong relationships with key stakeholders, including but not limited to NHG Executive Group, Institution senior management, culture work stream leads, culture implementation leads, to ensure buy-in, alignment and active participation.
• Facilitate clear, ongoing communication about project goals, progress, and outcomes through presentations, meetings, and reports tailored to different stakeholder needs.
• Coordinate, manage and develop NHG Culture Champion Committee of Practise for cross-institution learning, alignment and culture movement spread.
• Change Management
• Support the design and implementation of change management strategies with the Culture Change Management work stream lead.
• Identify potential barriers to cultural change and develop proactive solutions to overcome resistance, enhance adoption, and sustain improvements.
• Training and Development
• Collaborate with NHG College, HR and Learning & Development teams to create and deliver training sessions, workshops, and resources that support staff in embracing cultural values and practices.
• Develop and promote initiatives that enhance team collaboration, trust, and shared purpose across departments.
• Monitoring and Evaluation
• Establish metrics and KPIs to measure the impact of cultural transformation initiatives on employee engagement, satisfaction, and organizational alignment.
• Continuously assess and report on project performance, making data-driven recommendations for improvement or adjustment as needed.
• Best Practices and Continuous Improvement
• Stay up-to-date with best practices and trends in organizational culture, healthcare industry standards, and project management methodologies.
• Foster a culture of continuous improvement by integrating feedback and lessons learned into future initiatives.

Qualifications

• Education: Bachelor’s degree in Organizational Development, Business Administration, Healthcare Management, Human Resources, or a related field. A Master’s degree or relevant certification (e.g., PMP, Change Management, PROSCI) is a plus.
• Experience:
• At least 8 to 10 years of experience in project management, organizational development, or change management, ideally within healthcare or a similarly complex, large organization.
• Proven track record of leading successful culture transformation projects or similar initiatives.
• Skills and Competencies:
• Project Management: Strong skills in planning, executing, and monitoring projects, with an ability to manage multiple tasks and deadlines.
• Change Management: Knowledge of change management principles, methodologies, and tools.
• Communication: Exceptional interpersonal and communication skills, with the ability to influence, inspire, and engage stakeholders at all levels.
• Analytical Skills: Ability to analyze data, monitor KPIs, and assess project outcomes to make informed decisions and recommendations.
• Collaboration: Demonstrated ability to work collaboratively across departments and build effective working relationships in a team-oriented environment.
• Problem-Solving: Resourceful and adaptable, able to identify and address challenges with innovative solutions.