Associate Executive, Business Office ( 6 month Contract, Convertible to Perm

Position: Associate Executive, Business Office (6 month Contract, Convertible to Perm)

Department: Business Office

Join us in Adding Years of Healthy Life Through Life-Changing Careers, Where Passion Meets Purpose. Make a meaningful difference whilst growing in a supportive environment that nurtures your wellbeing and career aspirations

Job Description:

Support the day-to-day operations of the Business Office and help keep things running smoothly.  

Job Responsibilities:

1. Keep the numbers in order – track payment statuses, prepare simple reports, and review clinic handover reports so statements, receipts, and any discrepancies are properly accounted for.
2. Validate funding claims – support the operational validation of funding claims submissions to ensure accuracy and timely processing.
3. Guide patients through their bills – explain their financial responsibilities, set up manageable payment plans, and help create and manage their accounts.
4. Connect the dots – coordinate with clinics, wards, and emergency services so patients get timely support with their bills.
5. Help us improve – take part in user acceptance testing (UAT) for system upgrades, and provide counter coverage and support as a backup when needed.

If you’re warm, detail-oriented, and enjoy helping people, we’d love to have you on board!

Requirements:

Competency

• Service-oriented and confident, with a genuine passion for helping others
• Good communication and interpersonal skills
• Basic accounting knowledge

Educational and Professional Requirements

• Diploma holder with knowledge about account receivables
• Proficient in Microsoft Office applications.