Assistant Supervisor

To maintain a high level of service for patients and ensure continuous improvement to work processes for Khoo Teck Puat Hospital and Yishun Community Hospital.

MAJOR DUTIES AND RESPONSIBILITIES
(A) SPECIFIC

1. To identify, analyze and propose improvement to work processes for Portering.
2. To support the planning, designing and management of system support e.g. NGEMR Transport Module.
3. To monitor staff training matters related to Portering.
4. To assist to manage and monitor service vendor.
5. To assist with incident review and closure of gaps with vendor.
6. To provide constructive feedback to vendors to improve services.

(B) GENERAL
Management

1. To work closely with other departments within KTPH & YCH to ensure implementation of hospital policies and procedures.
2. To participate in the execution of the Workplan.
3. To prepare Portering Department’s performance report.
4. To support other duties during non-peace time e.g. temperature screening, contact tracing etc. in times of emergency.
5. To undertake any other projects assigned.

JOB REQUIREMENTS
(A) EDUCATION, TRAINING AND EXPERIENCE

• Minimum Diploma Holder
• Experience in a supervisory role is an advantage but not essential
• Knowledge of hospital operations would be preferred
• Good communication and interpersonal skills