Assistant Manager/ Senior Assistant Manager, Sustainability & Vibrant Campus Management

JOB PURPOSE

The Assistant Manager will be part of the Campus Planning & Development (CP&D) team to drive Woodlands Hospital's sustainability agenda and strategic transformation initiatives through the development and implementation of the Vibrant Campus (WHealth, WHearts, WHeal, WHome) roadmap, strategic partnerships and community engagement programmes.

Under the direction of the Assistant Director/Senior Manager, the incumbent will collaborate with internal and external stakeholders, including the Ministry of Sustainability and the Environment (MSE), Ministry of Health (MOH), National Healthcare Group (NHG), community partners, educational institutions and industry partners, to drive innovation and develop programmes, services and initiatives that advance Woodlands Hospital's WH2030 priorities.

The role will lead and coordinate sustainability initiatives, strategic partnerships, public engagement programmes and cross-functional projects that promote environmental stewardship, operational efficiency, staff engagement and community health outcomes. Through these efforts, the role contributes primarily to Efficiency & Sustainability, while supporting Our People and Enabling a Healthier Community & Integrated Care, positioning Woodlands Hospital as a Trusted Partner in Health.

 
MAJOR DUTIES & RESPONSIBILITIES

Specific

(a) Sustainability, Strategic Planning & Partnership Development

1. Drive the planning, implementation and monitoring of Woodlands Hospital's sustainability roadmap and related initiatives in alignment with WH2030 priorities, national policies and NHG directions.
2. Conduct environmental scans, landscape reviews and stakeholder engagement to identify opportunities that support sustainability, operational efficiency and organisational improvement.
3. Support the integration of sustainability principles into organisational programmes, projects, policies and operational practices.
4. Monitor sustainability-related performance indicators, outcomes and reporting requirements to support organisational goals and governance needs.
5. Develop, strengthen and manage strategic partnerships with government agencies, healthcare institutions, educational institutions, community organisations and industry partners.
6. Facilitate the adoption of healthcare and sustainability frameworks, best practices and innovative solutions across the organisation.
7. Support the development, implementation and review of the Vibrant Campus roadmap and associated workplans.
8. Establish and manage collaborative arrangements, including Memoranda of Understanding (MOUs), Service Level Agreements (SLAs) and partnership initiatives to support organisational objectives and capability building.

(b) Community Engagement & Vibrant Campus Activation

1. Develop and implement engagement strategies and programmes that support the Vibrant Campus vision and sustainability agenda.
2. Plan and coordinate initiatives that promote community health, environmental sustainability, staff engagement and social well-being.
3. Build and maintain partnerships with community stakeholders to support population health and integrated care objectives.
4. Develop and refine policies, frameworks and guidelines to facilitate engagement activities by internal departments and external partners.
5. Collaborate with Corporate Communications and relevant stakeholders to develop engagement, education and publicity materials.
6. Support the organisation and implementation of public engagement programmes, outreach activities, forums and events.
7. Monitor, evaluate and report programme outcomes, participation metrics and impact to support continuous improvement.

(c) Project, Transformation & Change Management

1. Lead and coordinate sustainability, community engagement and strategic transformation projects across the organisation.
2. Facilitate policy implementation, workflow redesign and change management initiatives to improve operational effectiveness and organisational outcomes.
3. Drive stakeholder alignment and collaboration to ensure successful project planning, implementation and delivery.
4. Identify opportunities for innovation and service improvement through data analysis, stakeholder feedback and operational insights.
5. Develop communication and learning materials to support programme implementation, adoption and capability building.
6. Monitor project timelines, budgets, risks, resources and key performance indicators to ensure effective project governance.
7. Manage procurement-related processes and administrative requirements for assigned projects and initiatives.
8. Prepare reports, presentations and recommendations for management decision-making and governance platforms.
9. Ensure proper documentation, evaluation and continuous improvement of programmes and projects.

General

1. Provide secretariat support for CP&D meetings, committees, workgroups and training sessions, including scheduling, coordination, preparation of meeting materials, minutes-taking and follow-up of action items.
2. Support departmental quality improvement initiatives and process enhancement efforts.
3. Perform other duties and responsibilities as assigned by the department and organisation.

JOB REQUIREMENTS

Education/ Training/ Experience

1. Possess a recognised degree in any discipline with at least 2 to 4 years of relevant working experience.
2. Experience in sustainability, strategic planning, project management, stakeholder engagement, healthcare administration or change management will be an advantage.
3. Experience in coordinating cross-functional projects and managing external partnerships is preferred.
4. Self-driven and resourceful, with the ability to independently manage assigned portfolios, exercise sound judgement and deliver outcomes with minimal guidance.
5. Proficient in leveraging digital technologies, AI-enabled tools and process improvement methodologies to drive innovation, enhance productivity and improve operational effectiveness.

Attributes

i.                Strong communication (spoken and written), interpersonal, stakeholder engagement and coordination skills.

ii.               Proactive, resourceful and self-driven, with the ability to manage multiple projects and priorities concurrently within stipulated timelines.

iii.             Strong critical thinking, problem-solving and analytical skills, with the ability to navigate ambiguity and manage complex stakeholder environments.

iv.             Able to work independently with minimal supervision, exercise sound judgement and take ownership of assigned responsibilities and outcomes.

v.              Comfortable working in a fast-paced and dynamic environment, both independently and as part of a team, while remaining organised and meticulous.

vi.             Demonstrated ability to identify opportunities for process improvement and leverage digital tools, automation solutions and Artificial Intelligence (AI) applications to enhance productivity, streamline workflows and improve operational efficiency.

vii.            Proficient in Microsoft Office applications, including Excel, Word and PowerPoint.

Others 

i.                Occasional evening or weekend work may be required to support public engagement activities, community programmes and organisational events.