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Assistant Manager, Organisation Development

Institution:  Woodlands Hospital
Family Group:  Administration

About Us

Woodlands Hospital is a next-generation healthcare system in Singapore, designed from the ground up to meet the future of care. As a new integrated acute and community hospital with specialist outpatient services and innovative care models, we go beyond traditional hospital walls to deliver person-centred, connected, and seamless care.

Our mission is to redefine healthcare for a rapidly aging and diverse population through digital innovation, preventive health, and strong partnerships with the community. With a deep commitment to team-based care, sustainability, and health equity, Woodlands Hospital is not just about treating illness – we are building a healthier future for all.

 

Job Purpose 

The Assistant Manager for Organisation Development (OD) shall support the Chief, People & Organisation Development, and the OD team, to:

  • Build and sustain an organisational culture that is grounded on trusting relationships, with engagement, enablement and empowerment across different levels of the system to collaborate and co-create better care and a better work place for the WH family;
  • Develop, implement, improve and reinforce strategies, structures and processes to support the WH vision, culture and key priorities;
  • Build a resilient, change ready WH with capacity and organisational capabilities to be responsive to evolving healthcare landscape, care models, environmental challenges and opportunities and achieve greater effectiveness. 

 

Major Duties & Responsibilities

Specific

Supporting as part of the OD team, the incumbent shall be responsible for:

  • OD Interventions & Translational Simulation
    • Provide support to OD assignments, engagement and interventions, as well as translational simulation for organisation learning;
    • Support the OD Consulting Process (from contracting to designing and executing of interventions, to evaluation as required), work closely with stakeholders to understand the challenge/priority on hand, clarify their purpose and motivation, so that they are better able to achieve desired outcomes; 
    • Co-lead and co-develop the evaluation process of the programme/intervention/simulation. Conduct data analysis and interpret the findings with the relevant parties. Able to reference past data and trends from multiple sources to inform course of action;
    • Support clients in the sense making of their data and translate it to action-planning. Demonstrate good understanding of how your client’s system works;
    • Support the design and co-facilitate interventions or simulations with the understanding of action research and group dynamics theories.
  • Team Coaching
    • Build and sustain effective, high performing teams in WH;
    • Co-facilitate in team coaching assignments
    • When working with teams, able to
      • Identify and name both the healthy and unhealthy dynamics within a group
      • Create safe environments in which all group members may contribute their voice
  • Capacity and Capability Building
    • Contribute to capacity and capability building of WH to be able to handle change and improvement as an organisation.
  • Change Management
    • Contribute to the development and implementation of Change Management projects at organisation level – with a line in sight to the organisation vision, goals and desired culture
    • Design/co-design a plan to effectively support the acceptance and adoption of small scale change and transitions. Have deep understanding of change theories and processes (including the psychological impact of change)
    • Identify and surface upstream or downstream change issues or resistances to be dealt with
    • Co-lead in Change Management Projects that may involve different levels of the organisation, to insure alignment of project communications with the overall strategy and plan.

General

  • Work with the OD team, P&OD team to contribute to cross-cutting projects and organisation wide projects.
  • Other assignments and projects as assigned by Chief, People & Organisation Development in support of organisation wide initiatives. 

 

Job Requirements 

Education / Training / Experience

  • A Bachelor degree in organizational behaviour, psychology, social work, sociology, communications or other related disciplines;
  • Certificates in established OD programmes will be an added advantage;
  • Previous background and experience (internship) in healthcare will be an added advantage;
  • Strong interest and confident in project management;
  • Previous experience in data management (e.g. surveys etc)
  • Preferably have at least 2-3 years of related experience in healthcare &/or organisation development capacity.

Attributes

  • Possess strong interest in applying fundamental frameworks, core practices and competencies of OD to projects;
  • Comfortable with ambiguity;
  • Able to engage in lateral thinking;
  • Strong interpersonal communication skills;
  • Excellent writing skills;
  • Excellent analytical skills;
  • Excellent project management skills; and
  • Thrive in a closely-knitted team environment
  • Resourceful

Others

  • Be prepared of long working hours at times;
  • May require to work on weekends and/or public holiday. 

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