Assistant Director / Senior Manager / Manager (Architecture & Project Management)

The HealthCity Novena (HCN) Master Plan was developed by Tan Tock Seng Hospital (TTSH), the flagship tertiary hospital of NHG Health, to transform the 17-hectare campus into Singapore's premier integrated hub for healthcare, education, and research - anchored in the vision of advancing patient-centric care for the 1.5 million residents of Central and North Singapore.

Following the successful delivery of Phase 1, Phase 2 was launched on 9 September 2025 and marks the critical intensification of the campus. Phase 2 is anchored by two flagship developments: the new TTSH Medical Tower and the operationalization of the TTSH Pavilion.

The hallmark of Phase 2, the TTSH Medical Tower will add approximately 600 acute beds, significantly strengthening TTSH's healthcare capacity for high-intensity, specialist care. It will house an expanded Emergency Department, additional operating theatres, and procedural suites, and specialist outpatient clinics, all purpose-designed to advance frailty-ready and technology-enabled care.

In addition, to sustain full operational continuity throughout construction, the former Pavilion wards on campus have been transformed and reactivated as the TTSH Pavilion - a modernized facility comprising specialist clinics, laboratories, and offices.

THE ROLE

You will serve as the lead project manager / coordinator for the architectural and built environment components of the TTSH Medical Tower project. Beyond ensuring that construction faithfully reflects approved designs and User Group Meeting (UGM) outcomes, you will have the opportunity to shape the Healing Environment portfolio - the integrated set of disciplines that shapes how patients, visitors, and staff physically experience the completed campus.

KEY RESPONSIBILITIES

A.  Architectural Coordination & Site Management

You will ensure approved designs are executed with precision - bridging clinical requirements, consultant deliverables, and construction reality across every phase of the build.

• Design Coordination: Review architectural blueprints and shop drawings to verify that they accurately reflect the approved UGM requirements and Schedule of Accommodation (SOA), identifying discrepancies early and managing resolution with consultants before they reach site.
• Site Management: Lead regular site inspections and attend progress meetings to verify that works are being executed in accordance with technical drawings, quality standards, and the approved programme.
• User Liaison: Facilitate structured design review sessions with clinical and operational users, translating their requirements into actionable briefs for consultants and contractors.
• Documentation: Maintain accurate and complete records of milestone sign-offs, meeting minutes, design submissions, and progress payment approvals.
• Change Management: Manage design change requests from contractors and consultants across all architectural workstreams, assessing impact on scope, programme, and user requirements before escalating for approval.
• Space Planning: Develop test fit drawings and space planning layouts for clinical and non-clinical tenants across the campus, supporting decisions on department placement, space allocation, and relocation as the Medical Tower programme evolves.
• Minor Works: Manage the calling of tenders and oversee smaller construction and fitting-out works arising within the main TTSH campus as a result of operational linkages to the Medical Tower or Pavilion, including scope definition, contractor coordination, and works completion.

B.  Healing Environment Design

You will manage the development and implementation of the Healing Environment framework across three interconnected disciplines, with the patient and visitor journey as the organising principle throughout.

• Wayfinding: Work with appointed consultants in the implementation of the campus-wide wayfinding strategy from the HealthCity Novena master plan stage, including but not limited to designs for the full patient and visitor journey, spatial configuration, colour zoning, flooring transitions, lighting, sightlines, and landmark features.
• Master Interior Design: Oversee, on behalf of TTSH, the master interior design brief and its execution across all patient-facing, clinical, and public spaces, ensuring design intent - materiality, colour palette, lighting strategy, furniture selection - is consistently applied across zones, and that design integrity is protected through to practical completion.
• Landscape Design: Manage the landscape design scope for all external and biophilic elements of the campus, ensuring landscape elements serve as active wayfinding anchors and contribute to the healing environment strategy as a coherent whole.

C.  Commissioning & Operational Readiness

You will manage the transition from construction completion to a fully operational facility, ensuring every element is activated, tested, and ready before Day 1.

• Develop and maintain a master readiness timeline for the Medical Tower's architectural and environmental design workstreams, tracking activation milestones for wayfinding, interior fit-out, and landscape completion against the overall opening programme.
• Coordinate user familiarisation walkthroughs and pre-opening inspections, ensuring that clinical and operational teams have adequate exposure to the new spaces and that feedback is captured, assessed, and acted upon before opening.
• Lead the snagging and defects-rectification process for all architectural, interior, and environmental design elements, working with contractors and consultants to ensure full resolution within the defects liability period.
• Oversee the activation and commissioning of wayfinding systems - including physical signage, digital directories, and floor-level orientation cues - ensuring the full system is tested, operational, and legible to a first-time visitor before Day 1.
• Work closely with Operations, Facilities, and clinical leads to consolidate ramp-up requirements, staffing readiness for new spaces, and any outstanding design or fit-out dependencies that could affect service launch.
• Track readiness indicators across all environmental design workstreams, surface risks and gaps proactively, and provide timely updates to the project lead and governance committees.

REQUIREMENTS

• Degree in Architecture, Interior Design, Building Science, or a related built environment discipline.
• At least 8 years (Manager), 10-12 years (Senior Manager), or 13-15 years (AD) of project management experience, with demonstrated involvement in design-to-construction transitions on major public buildings or healthcare facilities.
• Prior experience managing or coordinating wayfinding, master interior design, or landscape design workstreams within a large infrastructure project is strongly preferred.
• A clear understanding of how patients and visitors navigate large, complex buildings - and how architectural and design decisions either support or undermine that experience.
• Proficiency in interpreting complex architectural and technical drawings across multi-disciplinary site contexts.
• Working knowledge of Revit and AutoCAD; ability to read and interpret BIM models and produce or review test fit drawings and space planning layouts independently or in collaboration with consultants.
• Working knowledge of contract administration under PSSCOC or SIA conditions of contract, including variation orders, progress claims, and final accounts.
• Experience in FFE procurement and installation coordination within a healthcare or major institutional building project is an advantage.
• Strong stakeholder coordination skills, with the ability to manage clinical users, specialist consultants, and main contractors concurrently.
• Meticulous attention to design consistency, documentation accuracy, and milestone accountability.