Assistant Director, Financial Planning & Analysis (EG)
About Us
Woodlands Hospital is a next-generation healthcare system in Singapore, designed from the ground up to meet the future of care. As a new integrated acute and community hospital with specialist outpatient services and innovative care models, we go beyond traditional hospital walls to deliver person-centred, connected, and seamless care.
Our mission is to redefine healthcare for a rapidly aging and diverse population through digital innovation, preventive health, and strong partnerships with the community. With a deep commitment to team-based care, sustainability, and health equity, Woodlands Hospital is not just about treating illness – we are building a healthier future for all.
What You Will Drive
You will provide overall governance, financial control, and leadership for pricing and costing of services, revenue management, cost recovery analysis, and system implementation initiatives. The position serves as escalation point for complex operational, financial, and system-related matters, ensuring business continuity and compliance with organizational policies.
Major Duties & Responsibilities
Strategic business decision support & operations:
- Finance support for organisational strategies: Business partnering role for identified initiatives for financial viability of initiatives.
- Fee revision and pricing: Review, benchmark, simulate and propose yearly fee revision plans and pricing of new services strategically in consultation with stakeholders. Operationalisation of fee changes across affected systems.
- Charge code creation/updates requests from users: Review and approve for reasonableness of request, guide team members in the review process, ensure operationally readiness in system updates.
- Revenue Management: Ensure revenue integrity. Analyse areas with higher risk of potential revenue leakages. Review reconciliation reports between services rendered and charged to ascertain completeness of revenues captured.
- Costing of services and cost optimisation: On-going internal reviews of services costing to identify areas for cost optimisation and efficiency.
- Billing System Support:
- Guide the team and work with IT department on implementing system changes where needed, such as updates to systems arising from MOH’s policy changes.
- Review and approve billing system service requests raised, be involved in user testing of change requests.
- Management Reporting and Budgeting:
- Oversee month-end closing activities relating to payout computations, overheads allocations and other areas of financial reviews such as average bill size analysis.
- Support annual budgeting and projection exercises.
- Guide team on any ad-hoc requests from users (for e.g. pricing for external deals like executive health screening or interco SLA)
Projects
- Be involved in and lead costing and billing projects in the role of institution representative.
- Lead and provide guidance to team members in the implementation of such projects.
Job Requirements
Education / Training / Experience
- Degree in Accountancy/Finance/Statistics/Business Analytics or a related field
- Minimum 8 years of relevant work experience and at least 3 years of leadership, supervisory experience is preferred
- Experience in product and service costing methodologies, pricing strategy development and governance
- Experience in systems implementation, enhancement and support
- Experience in driving process automation, system improvements, and digital transformation initiatives is an advantage
- Experience in healthcare industry with financial planning & analysis or management reporting is an added advantage
Attributes
- Good analytical and problem-solving skills with strong attention to details
- Strategic thinker with the ability to translate data into actionable business insights
- Good leadership and team development capabilities
- Adaptable and comfortable with changes
- Effective stakeholder management skills
- Good written, oral communication and presentation skills to stakeholders and senior management
- Proactive mindset with focus on continuous improvement
- Proficiency in SAP/Excel/National Billing System/RPA or analytical tools will be an advantage